This past Friday, I was leading a session on Empathy-Driven Customer Service with approximately 20 public library staff members in my county. It had been an interesting day already: I […]
Photo courtesy of Stones15woon Over the past few weeks, I have had several opportunities to consider the confluence of library institutions and neuroatypicality.
“Diversity. Entitlement. Evidence-Based. Fetus. Science-Based. Transgender. Vulnerable.” Over the weekend, reports have been rolling in about a list of words that the Trump administration wanted removed and banned from official […]
I’m lucky enough to live in Colorado – an absolutely beautiful state that boasts mountains and prairies, great educational opportunities, and an awesome community of library professionals. It’s also one […]
When I started working in interlibrary loan two years ago, my experience with the system was limited to getting one book on vintage hairstyles through my public library and frantically […]
We live in interesting times to be an information professional. Among archives and allied professions (cultural heritage institutions, libraries), more professional organizations are recognizing the value of and urgent need […]
For many people, self-advocacy is tough. Period. But, it’s especially tough when you’re part of a profession in which budgets are often tight, roles are hierarchical, and barriers can feel […]