My semester is coming to its end, though my grad school career is not (I still have one more semester!). Still, this will be my last post on Hack Library […]
I’ve held customer service positions since my undergrad in college. I’ve worked in a call center, handled escalated customer service complaints for a food service franchise, and now staff reference […]
Theft is a concern in all libraries. The best practices employ a combination techniques to create environments in which all stakeholders are empowered to protect the collection.